WhatsApp Alert Settings
Alert fires when negative comments ≥ positive comments on any monitored post.
🧪 TEST / SANDBOX MODE
Messages sent to test sandbox. No real alerts delivered.
WhatsApp Connection
Start the WhatsApp service:
cd D:\ORM\whatsapp-service
npm install
node index.jsAlert Configuration
Alerts send to all numbers. Include country code (e.g. +91 for India).
Alert trigger condition
🔴 Fires when negative comments ≥ positive comments on a post (and ≥ min volume below).
Won't re-alert the same post within this window
Alert Actions
Test setup or manually trigger a check across all posts.
Start the WhatsApp service and connect first, or switch to Twilio channel.
1.
Volume check
Posts with fewer than 10 comments are skipped — too little data.
2.
Trigger check
Alert fires when negative comment count ≥ positive comment count on the post.
3.
Cooldown
Same post won't re-alert for 60 min — prevents flood during incidents.
No alerts yet. Run a check or wait for the 60-min auto-check.